Privacy Policy

Thank you for choosing AutoMaid. Your trust means everything to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile app, and services.

By using AutoMaid, you agree to the terms of this policy.

1. Information We Collect

We collect both personal and non-personal information to operate effectively and improve your experience.

Personal Information:

• Name

• Email address

• Phone number

• Billing and payment details

• Property addresses

• Booking details from platforms you sync (Airbnb, Vrbo, etc.)

Non-Personal Information:

• Browser type and device information

• IP address and geolocation

• Usage data (pages viewed, time on site, etc.)

2. How We Use Your Information

We use the information we collect to:

• Deliver and manage your cleaning plans

• Sync with booking platforms and schedule cleanings

• Assign and communicate with cleaners

• Send important notifications, updates, and confirmations

• Process payments and provide invoices

• Personalize your experience and improve our services

• Comply with legal obligations

3. Third-Party Integrations

AutoMaid integrates with platforms such as

• Airbnb

• Vrbo

• Stripe (for secure payments)

• Smart lock providers (e.g., RemoteLock, August, etc.)

We only access and use the information necessary to deliver our services. All third-party services are bound by their own privacy policies.

4. How We Protect Your Information

We implement strict security measures, including

• SSL encryption for all data transmissions

• Encrypted storage of sensitive data

• Access controls and user authentication for internal systems

• Regular software updates and vulnerability scanning

While no system is 100% secure, we do everything in our power to protect your data.

5. Your Rights and Choices

You have the right to:

• Access the personal data we have about you

• Request correction or deletion of your data

• Opt out of marketing emails (unsubscribe at any time)

• Withdraw consent for data processing where applicable

To exercise any of these rights, contact us at privacy@automaid.com.

6. Data Retention

We retain your information only as long as necessary to provide our services and fulfill legal or regulatory obligations. When no longer needed, we securely delete or anonymize your data.

7. Cookies & Tracking

We use cookies and tracking technologies to enhance site performance and personalize your experience. You may disable cookies in your browser settings, but some features may not work properly.

8. Children’s Privacy

AutoMaid does not knowingly collect or store data from anyone under the age of 18. If you believe a minor has submitted personal information, please contact us immediately.

9. Updates to This Policy

We may update this policy from time to time. If we make significant changes, we’ll notify you via email or an in-app message.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

📧 Email: privacy@automaid.com
📍 Mailing Address: AutoMaid HQ, [Insert Your Business Address Here]

Thanks for trusting AutoMaid—we’re committed to keeping your data clean and secure.